In compliance with the rules provided by current legislation declined taking into account the characteristics of the Monumental Complex of Carafa and to ensure adequate safety, the visit inside the Castle will be organized with predefined times (5 minutes per room) in compliance with the rules to be followed in the interest of all. It is necessary to strictly respect the time chosen at the time of booking to allow everyone a good visit. This will last in total 40 minutes, including a 5-minute break in the middle of the route.
– Access to the exhibition 10 people every 15 minutes.
– Visitors with reservation will have absolute priority. We strongly recommend the use of the online reservation and pre-sale service
– – The ticket booked and purchased online must be validated at the ticket office of the Castle that will issue the paper tickets corresponding to those purchased.
– At the end of the booking you can print the PDF file. Copy of the file will be sent to the e-mail address indicated.
– For those without reservation, it will be possible to check at the ticket office the first time slot available for admission to the exhibition.
– Access to the ticket office is allowed to only one person at a time, to buy the ticket, ask for information or to present your reservation; the other visitors in the queue are asked to wait their turn keeping the safety distance.
– People with disabilities (Law 104/92) will have free access together with their companion.
– Children up to 6 years old can pick up their free reservation online. The child will not be included in the count of the 10 visitors at a time allowed in the halls. We ask that every child younger than 6 years make all the visit with an adult (sharing paths and stops).
– Visitors are required to arrive 5 minutes before the time indicated on the ticket to allow the carrying out of all operations preparatory to the visit and necessary to ensure the safety of all. We can not guarantee access to the exhibition for those who will arrive late compared to the time chosen at the time of booking.
– At the entrance of the Monumental Complex of Carafa will be measured body temperature. Access will not be allowed in case of body temperature above 37.5 C.
– Visitors must wear the mask for all the time of stay inside the Castle
– The use of the lift is reserved, for safety and courtesy, to people with disabilities and their companions;
– All educational services for children and adults are temporarily suspended.